Non-technical roles can play a more significant part in IT Teams than one might think in the cloud. While the technical functions are vital, these non-technical roles can help fill gaps and ensure your company can be successful in the cloud.
4 Non-Technical Roles
1. Project Manager
As discussed in 6 Steps to Migrate to the Cloud, a project manager is a huge asset when migrating your company to the cloud. That said, they can also help with any future projects as well. They bring critical skills to a project that can be the difference between success and failure in some cases. The ability to plan and track a project is where a project manager can bring more value than you may realize. Having some technical knowledge is beneficial but not required to lead IT projects.
2. Cost Accountant
According to Investopedia, “Cost accounting is a form of managerial accounting that aims to capture a company's total cost of production by assessing the variable costs of each step of production as well as fixed costs, such as a lease expense.” That means a cost accountant can help with understanding company costs and places you would be able to save money. When it comes to the cloud, they can help with cloud billing. Also, they can help management make better-informed business decisions when it comes to IT. While having a full-time cost accountant on the team is ideal, this can be something you look at outsourcing or starting with part-time. Having experience with cloud billing is a plus, but in using standard practices, they can still provide value.
3. Legal Advisor
Similar to a cost accountant, a legal advisor can be something you look at outsourcing or only having part-time if you’re a small company. A legal advisor is just as it sounds, an advisor who can provide legal advice. While you may have to worry about compliance, there are some regulations, such as taxes, software licensing, data, and service-level agreements (SLAs) that can also be involved. Legal advisors will become more critical as the cloud continues to grow. Make sure you protect your team and company.
4. Executive Leadership
Last, but not least, is a group that usually already exists within a company but may not be involved directly with the IT team. The executive leadership team might include a CTO or COO, but do they take part in the cloud projects? To help ensure your team/company is successful, making your CTO or COO, the sponsor of the projects can help ensure the projects are successful. At the end of the day, they will make many of the major decisions so keeping them involved can be beneficial when it comes down to crunch time.
So with these four roles in mind, do you think you’ll make any changes to your IT team?